Pleasure guarantee – We happily accept returns or exchange merchandise if you aren’t fully satisfied with your order. Please email us at for a full refund within 90 days of purchase. *No questions asked. *except how can we do better next time?

Quick shipping – Orders are processed and shipped within two weeks of purchase, unless you are notified of an exception. You are solely responsible for all shipping and handling costs. The risk of loss and title for products purchased on the Site pass to you upon our delivery to the carrier. If you experience a shipping issue, email and we will do all we can to recover your lost product. We want you to have condoms as badly as you do.
Happy customer policy – We want you to smile and love your condoms, so we accept all returns or exchanges within 90 days of purchase. Please direct your feedback, questions or concerns to We will probably hit you back within the hour, but we guarantee to respond within 72 hours. Building a strong, happy and connected community is our priority. Please reach out to us anytime with tips or suggestions.
Taxes – All orders are subject to our acceptance. With the exception of New York sales tax charged to New York residents – which we will collect – you will be solely responsible for all taxes related to your purchase, including sales, value-added, excise and customs taxes and duties. We have the right to charge you for any taxes that we are required to pay or in fact collect. But doing so is probably our least favorite part of the job.

Lovability Inc. Privacy Policy

August 25, 2016


Your privacy is super important to us! We are committed to protecting your privacy online. We created this Privacy Policy (“Privacy Policy”) to describe the data we collect, how we use it, and with whom we share it to ensure you understand our policies and procedures. This Lovability Inc. Privacy Policy (“Privacy Policy”) governs your use of the website ("Site") owned and operated by Lovability Inc., (“Lovability Inc.”, “we” or “us”). This Privacy Policy is applicable to all site visitors, registered users, and all other users of the Service. The terms “We”, “Us”, and “Lovability Inc.” refer to the Lovability Inc. Service. The terms “You” and “Your” refer to you, as a visitor or user of the Service. By using the Service, you are consenting to our processing of your information as set forth in this Privacy Policy, as amended from time to time. Additionally, you acknowledge that this Privacy Policy is part of our Terms of Service (“TOS”), which is incorporated by reference, and by accessing or using the Service, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, and the terms and conditions in our TOS, please do not access or use the Service. HOW WE COLLECT INFORMATION ABOUT YOU Personal Information. We collect information from you when you register on our Site or engage in any of the following: purchase a product, subscribe to our monthly newsletter, a special offer or subscription service, submit content (in the form of comments, essays, stories, blogs, etc.), or participate in contests, sweepstakes or promotions. The information we will more than likely ask for is your name, shipping/billing address, telephone number, e-mail address, credit card information, etc. We also receive information from you when you e-mail, write or call us or we call you. We may also maintain a record of your product purchases. If you choose not to provide your Personal Information to us, you may miss out on benefits like receiving our monthly newsletter, making purchases, and learning about “special” offers and promotions. Automatic Collection. We automatically receive certain types of information whenever you interact with us through our Site. For example, when you visit the Site, our systems, or those of our service providers, may automatically recognize your IP address(es), domain name and location, a unique identifier for your device, date and time of visits, the type of browser you use and a unique identifier for your browser, the website from which your visit originated, the website you visit after leaving our website, page visits, time spent on web pages, the advertisements clicked on or scrolled over and other data. Below we describe certain information collected, and the actions and technologies that facilitate the collection of such information, in greater detail. IP Address. Your IP address is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages of our website, our servers may record or “log” your IP address and sometimes your domain name and location. Device IDs. You may be visiting our website from your mobile device, such as a mobile phone or tablet. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access our Site through mobile devices. Some features of the Site may allow for the collection of mobile phone numbers, and we may associate that phone number with mobile device identification information. E-mail. If you receive e-mail from us, we may use certain tools to capture data, including when you open our message, click on any links or banners it contains and/or make purchases. Certain e-mail messages may also contain tracking pixels or similar technologies, which collect and provide us with information while you are on our website. Cookies. We send cookies to your computer through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Most browsers have an option for disabling the cookie feature, which will prevent your browser from accepting cookies, as well as (depending on your browser software) allow you to decide on acceptance of cookies in a variety of ways. Ads appearing on the Service may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and our service providers and does not cover the use of cookies by any advertisers. Clear GIFs/Tracking Pixels. A clear GIF or tracking pixel is typically a one-pixel, transparent image (although it may be visible) located on a web page or in an e-mail, which is retrieved from a remote site on the Internet enabling the verification of a person’s viewing or receipt of a web page or message. We may use the information described above to operate the Site, to send you service and administrative announcements, to use and provide others with general statistics regarding the use of the Site, to analyze and develop our business strategy, to determine how you found out about us and your interests regarding our products, to determine how to improve our Site, and to create marketing programs for you and others. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many websites, may use and allow our third-party advertising companies, software vendors and contractors to use the technologies listed above and other similar technologies (“Tracking Technologies”). Information from Other Sources. We may obtain information about you from outside sources and combine it with your account information. For example, we may purchase demographic and other marketing information from third parties to help us better serve you or inform you about services or products that we think will be of interest to you. We may also purchase lists containing your Personal Information for advertising and marketing purposes. In some cases, we may link information that is not personal information and which was automatically collected through Tracking Technologies with certain of your Personal Information. In such event, the information will become Personal Information. We use that combined information to enhance and personalize the shopping experience for you, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes. Use of Analytics. We use analytics (and related analytics programs) to better understand who is using the Service, and how people are using it. Analytics uses cookies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the website, IP address, and type of operating system used. We use this information to improve the Service and make it appealing to as many users as possible. Like many websites, we have enabled Google Analytics Advertising Features, including Demographics and Interest Reports and Remarketing. We use the Google Analytics Cookie and the DoubleClick cookie for purposes of advertising to users who may have visited our site previously. You may opt out of these Google Analytics Advertising Features by using a cookie blocker/disabler on your browser and through Google’s Ad Settings Feature and other currently available opt-outs for the web. HOW WE SHARE INFORMATION ABOUT YOU We will never rent or sell your personal information. We may share your Personal Information with third parties with your permission or as permitted in our TOS to better your experience or provide you quicker service. Business Partners. We provide some of our services through affiliates, service providers, partners and other third parties. We, and our service partners, may use your personal information to operate our sites and to deliver their services. These affiliates and third party service providers are not permitted to use personal information for any purposes other than to complete the order, assist you in participating in the particular service and communicating with you. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners. In the future, may use third party advertising companies to serve ads when you visit the Service. These companies may use information about you and activity related to your use of the Service to provide advertisements about goods and services of interest to you. We employ other companies and people to perform tasks on our behalf, and need to share your information with them to provide services to you. Our agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us, and they provide a comparable level of protection for your Personal Information. Social Media Companies. When you use our service, you may share Personal Information with social networking websites, such as Facebook, Google+, Pinterest, Twitter and Foursquare. You may also share information with other web applications, such as Outlook, Google Calendar and Yahoo! Calendar. We do not share information with these third parties unless you direct us to share it. Law Enforcement and Protection. We may disclose your Personal Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our TOS and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive. Your Friends & Contacts. You may choose to provide us with another person’s e-mail address or social network profile information so that person may be invited to create an account on this site and become your friend. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person’s e-mail address, you represent to us that you have obtained the consent of the person concerned with respect to such disclosure to us of their Personal Information. We may disclose such information if required to do so in order to comply with legal process, as described above. Contests, Sweepstakes and Promotion. From time to time, we host contests, sweepstakes and promotions. If you enter a contest, sweepstakes or promotion on or associated with our site, your Personal Information may be shared with co-sponsors or fulfillment companies for the contest, sweepstakes or promotion. Business Transfers. If Lovability Inc. or substantially all of its assets are acquired, or in the unlikely event that we cease business operations or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. PRIVACY PRACTICES OF THIRD PARTIES AND THIRD PARTY SITES The Service may contain links to third party websites to which we have no affiliation. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Service. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site via links or service partnerships have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Other companies may place advertising on our site and may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect. HOW TO UPDATE OR REMOVE YOUR PERSONAL INFORMATION We strive to maintain accurate Personal Information to improve your experience and our Service operations. Additionally, if you no longer desire our Service, we will take all reasonable measures to remove your personal data. To update your Personal Information (for example, to change your zip code), or if you no longer desire our Service, please email us Be sure to provide the specific changes to the information so that we can complete your request. Note that once you have provided information to us, we may store and maintain that information indefinitely. Our credit card transaction processor may store and maintain your credit card information and billing address indefinitely. SECURITY We use reasonable and appropriate safeguards to protect the information we collect from you. Nonetheless, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of any information you transmit to or from our website, and you do so at your own risk. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. WE DO NOT ACCEPT LIABILITY FOR UNINTENTIONAL DISCLOSURE OF YOUR PERSONAL INFORMATION. BY USING THE SITE, YOU ASSUME THESE RISKS. DO NOT TRACK SIGNALS Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast. PRIVACY OF CHILDREN We do not knowingly solicit or collect personally identifiable information (that is, name, address, telephone number, or email address) from individuals under the age of thirteen years. If a child has provided us with personally identifiable information, a parent or guardian of that child should email us at to provide us with the email address if they would like this information deleted from our records. We will take all reasonable measures to delete such information from its database and to not use such information for any purpose (except where necessary to protect the safety of the child or others or as required by law). INTERNATIONAL USERS If you are located outside of the United States, please note that the Service is located on computer servers in the United States. Therefore, your information may be processed and stored in the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of the Service or your submission of any Personal Information to us will constitute your consent to the transfer of your Personal Information outside of your home country, including the United States, which may provide for different data protection rules than in your country. CHANGES TO PRIVACY POLICY We may update this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement, sending you an email, or updating the Privacy Policy on the site. You are encouraged to review the Privacy Policy on our Site from time to time in the event changes have been made. Users are bound by any changes to the Privacy Policy when they use the Service after such changes have been first posted. QUESTIONS OR COMMENTS If you have any questions or comments about this Privacy Policy, please email us at We will make every effort to answer your question or resolve your concern. You can also send us postal mail at: Lovability Inc. P.O. Box 65 Planetarium Station NYC, NY 10024 Last Updated: August 25, 2016